Important facts I’ve learned (So Far) About iGaming in Ontario

iGaminng in Ontario - should you play online - MGJ
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To Gamble Online or Not to Gamble Online…

So, I got to thinking. If you live in Ontario and you’ve been waffling over playing at an online casino, you might have a lot of questions about iGaming in our province, like I did (and on occasion still do).

Before I decided to partake in online gambling, I wanted answers to these questions. I figured, in case it might help you, I would put together some of the things I learned prior to making my first real money deposit.

To keep it simple and brief, I’m going to lay this out in a FAQ format.

iGaminng in Ontario - should you play online - MGJ

iGaming in Ontario FAQ Based on My Experience (so far)

How easy is it for an Ontarian to gamble online?


  • You need to be 19+.
  • You need an internet connection and a device that can connect to said internet connection (computer, smartphone).
  • You need to provide ID (driver’s license, utility bill, etc.) that proves your age and address.
  • You need a mobile number.
  • You need an email address.
  • You need money that you can deposit using one of the casino’s available payment methods.
  • You need to follow the casino’s rules.

That’s it in a nutshell.

Who regulates iGaming in Ontario?

iGaming Ontario Logo Screenshot - MGJ

How do I know if an online casino is safe?

What do I need to sign up at a casino?

Signing up is free, but you will need to provide personal details to create your account, like:

  • Mobile number
  • Date of birth
  • Full name (first, middle, last)
  • Gender (typically only “male” and “female” are an option – the industry needs to work harder on inclusivity IMO)
  • Email
  • Address (house number, street name, city, province, postal code, country)
  • Create a username
  • Create a password
  • Choose if you want to receive marketing info
  • Agree to the terms and conditions and privacy policy (you really should read them first…I did my best before my eyes crossed 😵)
  • Confirm that you nor any of your close family members/associates are not a Politically Exposed Person (PEP) or Head of an International Organization (HIO)
  • Confirm that you are not acting on behalf of someone else’s instructions in opening or using your account
  • In Ontario, you will also need to provide details regarding your current occupation, such as the industry you work for and your job title.
  • You will then be sent a code via email or your mobile number to verify your account.
iGaming in Ontario - PlayOJO Online Casino Sign Up Screenshots - MGJ
Screenshots of PlayOJO’s Sign Up form

Although the sign up process won’t likely be exact at every casino, the above is the overall gist of what you can expect.

Do I need to send personal documents to verify my ID?

Yes. You will need to upload documents to verify your account, which is why you need to be honest about the details you provide when you sign up, because that info will be verified. This may occur directly after registration, when you make your first deposit, or when you make a withdrawal. The documents needed include:

  • Proof of identity – e.g., driver’s license or passport
  • Proof of address – e.g., utility bill or bank statement dated not older than 3 months

You may have to upload a document verifying your payment method as well, depending on what you select, or if you change it, etc. Any questions or concerns you have about the verification process, uploading documents, etc. are questions to ask the casino’s support team.   

Why is this information needed?

Essentially, your personal information and documents are needed to meet KYC (Know Your Customer) protocols required by the AGCO. It verifies to the iGaming operator that you are a real person, you reside in Ontario, and you are the legal gambling age. More specifically, it’s collected for three primary purposes:

  • To verify that the details you entered during registration are true
  • To prevent identity theft, fraud, money-laundering and other criminal activity
  • To prevent underage gambling or prevent self-excluded players from gambling
iGaming ID Documents - Canada Passport - MGJ

What is XPoint Verify?

BTW, I don’t know if all iGaming sites in Ontario use XPoint Verify or some other geolocation tech. I just know the site where I play does, and after doing a bit of research, it looks like other sites do too.

Can I access my existing account when I’m not in Ontario?

Yup, you can even create a new account if you’re not physically in Ontario. You just can’t place wagers on any Ontario-related account when you’re not physical in the province.

What payments can I use for deposit?
Ontarians typically have the options of online bank transfer, debit or credit card, but depending on where you play, there may be other options as well. For instance, where I play, my deposit options are: MasterCard, Visa, MuchBetter, Paysafecard, Interac, and Instant Bank Transfer.

iGaming in Ontario - PlayOJO Online Casino screenshot of payment methods - MGJ
Screenshot of PlayOJO deposit methods for Ontario Players
  1. Additional note about payments: As you’ll notice from the screenshot I included above, some payment methods have fees to use them – so that’s worth keeping in mind when deciding on a payment method to use.  
  2. Additional note about payments: Just because you can deposit with a certain payment method, doesn’t mean you can use it to withdraw your funds (e.g., Paysafecard which is a prepaid card) – also something worth keeping in mind.

Will I be taxed on my winnings?

In short, the answer is no, you don’t have to pay income tax on your online casino winnings in Canada or Ontario. Woo Hoo!💰🇨🇦🙌 However, it’s a different story if you are (or intend to become) a professional gambler. If you are a pro gambler, your winnings are taxable, and you are required to report them as part of your main source of income.  

iGaming Taxes - MGJ

What do I do if I need to file a complaint against an operator?

Do you have other questions or want to share your iGaming experiences?

I hope you found the Ontario iGaming FAQ I created helpful, insightful, or interesting. If I think of any other questions I had (or will have) based on my online casino experiences, I might write a sequel to this post at a later time.

Questions about iGaming - MGJ

That said, if there are any other questions you might have that you want me to share my opinion on, or if you want to comment about your own experiences (which I’d love to know about), please share in the comments section below! 😁

Until next time, good luck and have fun!

Mia 👩‍💻

*All links and screenshots used in this post are for informational purposes only.

Mia Avatar

2 responses to “Important facts I’ve learned (So Far) About iGaming in Ontario”

  1. Robert Gwyn Avatar
    Robert Gwyn

    Yeah have you noticed that the regulator the ACGO doesn’t enforce withdrawal times to be reasonable and fair. Casinos are allowed to change the terms and conditions as many times as they want whenever they want and there’s no repercussions for that. I’ve been waiting for 22 days for $1,000 payout from Deal or No Deal casino this is ridiculous. They’re so worried about responsible gaming and advertising but yet they don’t want to enforce anything to do with payments out to the players they take our money right away and they don’t pay us out till months later How is that even legal. It’s supposed to be regulated and this is not regulation

    1. Mia Avatar

      I actually haven’t noticed this. That’s awful that you’ve been waiting that long! Is this only happening at the Deal or No Deal casino where you’re playing? Have you played at another casino and tried withdrawing from there?

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